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Those quote bookings you created are amazing
Our software engineers have been working hard throughout the year to build new services and enhance existing features.
We're always building new improvements and partnerships, based on customer feedback, experience and changes in the industry.
Here are the major changes we made in 2020.
Stability and speed have been a big focus this year.
We've made major development changes across many parts of the software and booking platform, with technical updates and process updates making significant improvements.
These changes will make it easier for you to use the software, and increase the conversion of your web users.
In response to requests, you can now reduce your fees by choosing to pay annually.
To say thanks for recommending a friend or associate to work with Bookster, we have now launched a Refer a friend programme.
We reduce your fees when a property manager joins us as a result of your recommendation.
In our yearly customer research clients told us that they needed a Departure Report, in addition to the Arrivals report to help with cleaning turnarounds.
We've added the Departure report view for all clients.
It's now easier to update the balance due date on existing bookings, making everyday tasks simpler.
A big development of 2020 is the Market Summary, displaying real market data (sourced from AirDNA).
This is a significant tool to support you in decision-making for rates, photos, descriptions, features, and strategy for your holiday rental properties. It provides:
During the 1st wave of the pandemic, we spotted a need for buffers around bookings to help with safety for cleaning employees and guests.
In response to client requests, you can now add a 72-hour 'Quote' Booking.
This quote feature offers more flexibility to your guests to book without the pressure, creating a great first impression.
An in-depth tool, providing world-leading services to enable direct bookings on your own website. The Book Direct Toolkit offers tools to support:
During the pandemic, the government required property managers to provide evidence of booking data.
To support clients we updated our Booking Export filters, making it even easier to get the data you need.
We've been also updating some features to make them easier to use:
As part of our commitment to providing quality channel management services, we regularly review and add new services to existing and new channel partnerships.
Following from our partnership in 2019, we have made improvements to support clients using TripAdvisor / FlipKey / Holiday Lettings / HouseTrip.
Bookster clients can now add holiday rental properties to Airbnb using the 2 way API connection.
This connection synchronises:
For clients with quality properties of any type in Scotland, you can now request to promote your properties on Adore Scotland.
To improve conversion we have improved the User experience on the booking screens:
As ever, the mobile and tablet views are critical for conversion. We updated the booking screens to help them convert better when using mobile or tablets.
We have adjusted the styles for lightbox and floor plans on Template Websites.
Floorplans are becoming increasingly significant in their role in bookings, and this change reflects that.
We've added a new Bookster website theme to our collection, Positano.
This new theme is focused on wowing guests with a photo-centric design, perfect for displaying quality property photos.
Email spammers are annoying, so we've added email address obfuscation on Bookster template websites. This should reduce the success of spammers.
To attract more bookings and provide more confidence to guests, add the 'We're good to go' logo as an award in your property listings, as well as in your photos.
This logo will display on your properties when guests are reviewing your properties.
If you have a Bookster Custom Website, you can also use this to create search heroes for focused promotions on social media or Google, and we can add 'Good to go' into the search fields.
On Custom websites you can now add the Whatsapp logo to your site, to encourage guests to call or WhatsApp.
On request, we updated the Bookster API which helps to review which new bookings have been added since a specific date.
To support clients who use Wordpress, we now work with Property Hive to enable a smooth booking process through importing your properties directly from Bookster into Property Hive.
This feature can be used by property managers, or together with web designers and web developers and was requested by clients.
Another client-led development, we now partner with Operto Teams, a world leader in software for task management.
This outstanding software allows property managers to oversee and manage the entire cleaner, maintenance and property management tasks with ease.
The holiday rental industry is affected by fraud, and one way to avoid this is to work closely with our partner i-PRAC.
i-PRAC is a verification platform, dedicated to protecting guests and property managers by certifying professional short-term rental agencies and property owners.
Duve offers many opportunities for building guest relationships, with opportunities to pick and choose features to enhance your business opportunities.
We launched covid19.booksterhq.com to connect property managers with NHS workers.
Our Change Log is updated each month to show all adjustments and developments in more detail.
The developments made throughout 2020 were designed with your business in mind. Each and every tool and service was created to help you manage your holiday rental business with ease.