Property Management System for holiday rentals | Features

We want our clients to have a great experience of working with us.

So we listen to customer feedback and work hard to develop easy to use tools when we build new property management software features. We don't overcomplicate, but instead, provide straightforward tools so your business can grow, whilst reducing your workload.

If you want to know more, you can register for a free account, or contact us for a demo.

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  • self-signup

    Self sign-up and easy to use

    No need for complex training!

    Register and get started straight away, with no need for extensive training courses.

    • Get started on your own
    • No need for complex training
    • Try before you buy - learn about Bookster by using it
    • Load up your properties and prices before paying a penny.

    Of course, if you need to speak to us, we're here for you, and if you'd like any training, we'll be happy to help.

  • bookster-feature-icons-booking - Bookster take bookings icons

    Manage online and offline bookings

    No more double bookings!

    Use flexible tools to create, manage and adjust your guest bookings within a dynamic calendar.

    • Take online reservations automatically through a channel like Airbnb or your own website
    • Add offline bookings instantly from manually added bookings!

    Keep your online booking calendar synced and instantly updated!

  • secure-card-payments

    Use trusted Payment Gateways

    Take payments easily!

    Securely receive and return guest payments and damage deposits.

    Choose from our highly trusted Payment Gateway Partners:

    • Sage Pay
    • Worldpay
    • Stripe
    • PayPal Pro
    • PayPal.
    pay-palsage-paystripeworld-pay
    Learn more
  • manage

    Extensive management tools

    Manage your business with ease

    Apply fast managerial changes and then track important dates and bookings data with exportable reports.

    • Arrivals and departures
    • Confirmed and cancelled bookings
    • Payment status
    • Damage deposit status
    • Booking sources
    • Property bookings history
    • Reviews
    • Properties grouping
    • and many, many more.
  • dashboard

    Business activities dashboard

    See the latest activities

    See at a glance all the important activities taking place for your properties.

    • Payments received and outstanding
    • Bookings and enquiries received
    • Balance and damage deposits due / overdue
    • Arrivals and departures due
    • Reviews received.
  • gueat-area

    Guest area

    Provide a great guest experience

    A new way to provide excellent post-sales service to your guests in our secure log-in Guest Area.

    • Key collection arrangements
    • Take payments and damage deposits
    • Property directions
    • WiFi details
    • Access information, codes and photos
    • Check-in and Check-out times
    • Concierge and contact details
    • Property guides.

  • strength

    Property listings strength

    Make your property bookable

    An interactive tool with the completeness of your property listing.

    • At-a-glance bar with a '% completed'
    • Clickable list of data to be completed
    • Increased visibility on the internet
    • Increased confidence for tourists
    • Higher rankings in the Channels.
  • owners

    Owner management

    Keep your owners long-term

    Show the value of your holiday rentals business to keep your owners with you long-term.

    • Secure owner log-ins with 3 permission levels
    • Check-in & Check-out iCal calendars provide bookings information
    • Calendar block feature for owner bookings.
  • new-owner

    Owner management advanced

    Attract new owners long-term

    Advertise your business and provide advanced financial data to attract new owners to you.

    • Owner statements with financial incomes and costs
    • Dedicated web pages to attract new owners on custom webs.
  • bookster-feature-icons-emailmarketing-2

    Email marketing

    Engage your users with slick, branded emails

    Send branded personal emails to welcome, increase repeat bookings and send important information to:

    • Newsletter subscribers
    • Enquirers
    • Reviewers
    • Previous guests
    • Your own imported lists.

  • bookster-feature-icons-cleaning

    Cleaner / Maintenance module

    Keep your employees informed

    Manage cleaners and maintenance staff efficiently

    • Easy toggle Ready / Unprepared
    • Message cleaners with important notes
    • Provide iCal Check-in & Check-out calendar for up to the minute information
    • Mobile friendly system for on-the-job updates
    • Secure user access with limited data view.

  • bookster-feature-icons-insights

    Booking Insights

    The ultimate management tool

    Compare all your properties to pick out poor performers and take action.

    • Booking sources
    • Length of stay
    • How far in advance bookings are received (latency)
    • Property comparison
    • and so much more.

  • bookster-feature-icons-automate

    Email notifications

    Keep everyone informed!

    Use customisable and automated email notifications to communicate clearly with all parties through the entire sales process! Send notifications for:

    • New bookings
    • Booking changes
    • Any guest updates
    • Cancellations.

    Send emails to owners, guests, cleaners, concierges and your employees.

  • bookster-feature-icons-payment

    Automate your damage deposits

    Stay safe smartly

    Full automation to arrange your damage deposit collection and refunds, for your peace of mind.

    • Damage deposit requests pre-arrival
    • Refunds of damage deposits
    • Set to your business rules.

    Manage transactions through your payment gateway for complete control!

  • take payments icon (© Bookster 2019)

    Automate your payment processes

    PCI compliant and easy

    A synchronised process to reduce wasted time chasing payments!

    • Easy set-up of your payment rules
    • Automated balance payments requests
    • Late payment reminders
    • Payment confirmations sent to you, the agent
    • Professionally styled to enhance your brand
    • Managed through your payment gateway for PCI compliance
    • Payment notifications highlighted in Management Dashboard.

  • reviews

    Guest reviews

    Use your reputation to boost bookings

    Multiple options for attracting new tourists through your independent reviews!

    • Professional reviews
    • Your own guest book reviews.
  • reviews-third-party

    3rd party guest reviews

    Increase trust and visibility

    Create trust and benefit financially from showing third party reviews from Feefo, Trustpilot, TripAdvisor.

    Each 3rd party offers distinct benefits:

    • Show reviews on your custom website
    • Add gold stars to your Google page
    • Synchronise with your social media for automatic publishing
    • Improve your Adwords Pay per click campaigns
    • Global recognition of your brand.
  • reviews-website

    Your own website guest reviews

    Encourage repeat business

    Slick process to request guest reviews through your website.

    • Remind guests of their stay
    • Increase traffic to your website
    • Post reviews on your site
    • Increase repeat business through ongoing interaction!
  • bookster-feature-icons-icalshare

    iCal availability sharing

    Double the benefits

    Use an Employee check-in / check-out calendar (called iCal) to communicate about availability through most internet calendars (e.g. Google) with:

    • Owners
    • Concierges
    • Cleaners.

    Use a Channels iCal calendar to share availability and receive bookings information with your chosen channels, instantly blocking dates to avoid double bookings!

    Learn more
  • bookster-feature-icons-extras

    Sell extra services

    Increase your profits per booking

    Promote your high profit extras and freebies easily before and during the stay.

    • Additional Guests availability
    • Optional complimentary items (e.g. wine, chocolate)
    • Mandatory items (e.g. cleaning fee)
    • Added value extras (e.g. local tours, airport collection).

    Simply choose the name, the price and set your rules for purchases before and during the stay!

  • codes-discounts

    Add promo codes & long stay discounts

    Incentivise new guest bookings

    Personalised promotional codes and long-stay discounts incentivising new bookings during your low seasons.

    • Vouchers and discounts
    • Offer free or additional cost items like a bottle of champagne on arrival
    • Provide fixed price or % discounts per booking or per person
    • Easy toggle on/off.
  • Seasonal pricing icon (© Bookster 2019)

    Bulk rates management

    Set up your rates smartly

    Use 8 flexible rate bands to add daily or weekly rates in a flash, by season or events. The flexible pricing tools help your business earn more with:

    • Minimum prices
    • Extra person charges
    • Weekend boosts
    • Special offers
    • Discounts
    • Last minute
    • Same day bookings for last minute arrivals.

    Simply choose the dates and rates and quickly apply the rules that suit your business best.

  • multi-currency

    Multi-currency

    Attract international clients

    Grow your business globally by attracting international guests

    • Choose from a variety of currencies for your account
    • Accept guest payments in any major currency.
  • enquiry-booking

    Enquiries and Instant booking

    Your business, you choose

    Opt for Instant Booking, Enquiries or both for each property, to satisfy your business needs.

    • Enquiry emails sent to agencies as standard
    • Send to property owner if your business prefers.
  • photo-video

    Photos and videos

    Blow your guests away

    Display beautiful photos and visuals to build confidence that your property is perfect.

    • Up to 100 photos per property
    • Videos and drone videos
    • 360° Photosphere images
    • Floor plans.
  • employees

    Unlimited employee accounts

    PCI compliant user access for your team

    Secure log-ins for each team member by role for peace of mind and PCI compliance.

    • Password protected access
    • Permission levels for each role to only display appropriate data
    • Records stored of changes made by each user
    • Unlimited users as your business grows.
  • bookster-feature-icons-websites

    Dedicated custom websites

    Stand out from the competition

    Work with our top web designers to wow guests. Let them search, browse and book your properties securely, all in one place on your own bespoke site.

    • Custom designs to your specification
    • Categorise service levels for advanced management and advertising
    • Mobile friendly
    • Search engine optimised (SEO)
    • Availability searching
    • SEO services Instant booking or enquiries
    • Landing and blog pages
    • HTTPS and A+ security rating
    • and much more.
    Learn more
  • website-image

    Professional template websites

    Be up and ready in 10 minutes

    Be up and running with a beautiful website in just 10 minutes, designed especially for the needs of the vacation rental industry.

    • Easy-to build template websites
    • No technical skills required
    • Built in property rentals functionality
    • Included in the price of all packages
    • Continuous upgrades of security services.
    Learn more
  • seo

    Search Engine Optimisation features

    Get your website visible

    Doing SEO yourself? Use our integrated SEO features to boost your web rankings.

    • Photos and videos descriptions
    • Property listings descriptions
    • Metatitles and Metadescriptions for all pages
    • Blog and content pages (for all custom websites)
    • and many more.

    Need training and support on SEO? We can help! Three SEO packages depending on your business needs!

    Learn more
  • bookster-feature-icons-channel-manager

    Marketing channels

    Receive local and global bookings

    Attract bookings from local and global websites, fully integrated with our Property Management System.

    • 20+ channels - share availability and receive bookings with calendar feeds
    • Booking.com - publish rates, availability and take bookings directly
    • Bookster Exclusive Channels - publish rates, availability and take bookings directly
    • 60+ channels with Rentals United - our partnership offers a 2 way synchronisation
    • Switch on/off in a blink
    • Full support from our team.
    Learn more
  • be-channel

    Be a channel

    Increase revenue by listing Bookster properties

    Advertise other agencies properties on your website to boost your revenue:

    • Take commission for every booking
    • Offer more property options to satisfy visitors
    • Grow your brand image, locally and nationally
    • Increase Google visibility through inbound linking
    • One click process to turn-on, accept, reject and turn-off.
  • cloud

    No installation required

    Keep your software fully updated

    A cloud-based system to protect and support you.

    • Instant access to all our developments
    • Immediate cover for new security changes
    • Increases business flexibility to work away from your desk
    • Provides features for employees on the road e.g. cleaners
    • Increased security from fraud and data theft.
  • ongoing-dev

    Ongoing development of tools

    Increase business results!

    Our tech team is constantly working on new features to help you grow your vacation rental agency. Ask for a demo and learn more.

    Request a demo
  • bookster-feature-icons-availability

    Calendar widget

    Use your own website

    Already have your own website? Add your availability and prices by placing the booking (iframe) calendar onto your own holiday lettings website.

Bookster logo
  • 16 Rutland Sq.
  • Edinburgh
  • Scotland, UK
  • EH1 2BB
  • Call us

    +44 (0)131 510 6946

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