Property Management System for holiday rentals | Features

We want our clients to have a great experience of working with us.

So we listen to customer feedback and work hard to develop easy to use tools when we build new property management software features. We don't overcomplicate, but instead, provide straightforward tools so your business can grow, whilst reducing your workload.

If you want to know more, you can register for a free account, or contact us for a demo.

Register now
  • self-signup

    Self sign-up

    No need for complex training

    Register and get started straight away, with no need for extensive training courses.

    • Get started on your own
    • No need for complex training
    • Try before you buy - learn about Bookster by using it
    • Load up your properties and prices before paying a penny.

    Of course, if you need to speak to us, we're here for you, and if you'd like any training, we'll be happy to help.

  • bookster-feature-icons-booking - Bookster take bookings icons

    Online and offline bookings

    No more double bookings!

    Use flexible tools to create, manage and adjust your guest bookings within a dynamic calendar.

    • Take online reservations automatically through a channel like Airbnb or your own website
    • Add offline bookings instantly from manually added bookings!

    Keep your online booking calendar synced and instantly updated!

  • manage

    Management tools

    Manage your business with ease

    Apply fast managerial changes and then track important dates and bookings data with exportable reports.

    • Arrivals and departures
    • Confirmed and cancelled bookings
    • Payment status
    • Damage deposit status
    • Booking sources
    • Property bookings history
    • Reviews
    • Properties grouping
    • and many, many more.
  • dashboard

    Business dashboard

    Stay informed about new business information, as it happens

    See at a glance all the important activities taking place for your properties.

    • Property changes
    • Bookings and enquiries
    • Channel Manager
    • Payments
    • Reviews
    • Website activity.
  • gueat-area

    Guest area

    Provide a great guest experience

    Provide excellent post-sales service to your guests and receive booking payments and damage deposits in a secure log-in Guest Area.

    • Guest view their booking details
    • Guest can make balance payments
    • Guest can make damage deposit payments
    • Guest can view arrival information such as how to access the property and access codes
  • booking-insights-updated

    Insights

    The ultimate management tool

    Compare all your properties to pick out poor performers and take action.

    • Booking sources
    • Length of stay
    • How far in advance bookings are received (latency)
    • Property comparison
    • and so much more.

  • listing-strength-new

    Property listings strength

    Make your property bookable

    An interactive tool with the completeness of your property listing.

    • At-a-glance bar with a '% completed'
    • Clickable list of data to be completed
    • Increased visibility on the internet
    • Increased confidence for tourists
    • Higher rankings in the Channels.
  • owners

    Owner management

    Keep your owners long-term

    Show the value of your holiday rentals business to build long relationships with owners. Provide a secure Owners log-in to share limited information.

    • Secure owner log-ins with 3 permission levels
    • Arrival and Departures view via iCal provides essential bookings information
    • Calendar block feature for owner bookings.
  • new-owner

    Owner Statements

    Build long-term relationships with owners

    Provide financial and bookings data to your Owners, presented in a high quality professional format, saving significant administration resources.  

    • Owner statements with financial incomes and costs
    • Owner invoices with amount due according to your settings
    • Reduce admin by automatically producing monthly PDF owner income statements
    • Reduce admin by automatically producing monthly PDF owner invoices
  • bookster-feature-icons-emailmarketing-2

    Email marketing

    Engage your users with slick, branded emails

    Send branded personal emails to welcome, increase repeat bookings and send important information to:

    • Newsletter subscribers
    • Enquirers
    • Reviewers
    • Previous guests
    • Your own imported lists.

  • bookster-feature-icons-cleaning

    Cleaner maintenance module

    Ensure your properties are clean and ready for your next guests

    Manage cleaners and maintenance staff efficiently.

    • Automatically inform your cleaners of arrivals and departures
    • Share important cleaning notes
    • Know if your properties are ready in advance of arrival
    • Rent properties last minute with the knowledge that they are clean and 'Ready'
    • Protect your business with secure, limited access.
  • email-notifications

    Email notifications

    Keep everyone informed

    Use automated branded email notifications to communicate clearly with all parties through the entire sales process! Send notifications for:

    • New bookings
    • Booking changes
    • Any guest updates
    • Cancellations.

    Send emails to owners, guests, cleaners, concierges and your employees.

  • Seasonal pricing icon (© Bookster 2019)

    Rates management

    Set up your rates smartly

    Use flexible rate bands to add daily or weekly rates quickly and easily. The flexible pricing tools help your business earn more as you can:

    • Add rates quickly
    • Apply discounts and offers to attract more guests
    • Apply pricing rules to increase business profits.

    Simply choose the dates and rates and quickly apply the rules that suit your business best.

  • Yield Management New

    Yield management

    Fill empty properties by applying discounts close to the arrival date

    Automatically reduce your prices over a number of days before the arrival date. The percentage is applied gradually.

    Manage your properties efficiently, adjusting prices on some or all properties, in a click. You can arrange the entire process within Bookster, with no need for external tools.

  • codes-discounts

    Promo Codes & Longstay Discounts

    Incentivise new guest bookings

    Personalised promotional codes and long-stay discounts incentivising new bookings during your low seasons.

    • Attract repeat customers using Promotional Codes
    • Incentivise new bookings with special offers
    • Attract longer stays with Longstay Discounts
    • Add value for your guests with free or paid for additional services
    • Easy toggle on/off.
  • bookster-feature-icons-extras

    Extra services

    Increase your profits per booking

    Promote your high profit extra services and freebies easily before and during the stay.

    • Allow, and earn income from extra guests
    • Attract new bookings with complimentary services
    • Increase revenue from obligatory services
    • Add value and boost profits from additional extras.
  • take payments icon (© Bookster 2019)

    Automated payment processes

    PCI compliant and easy

    A synchronised process to reduce wasted time chasing payments!

    • Easy set-up of your payment rules
    • Automated balance payments requests
    • Late payment reminders
    • Payment confirmations sent to you, the agent
    • Professionally styled to enhance your brand
    • Managed through your payment gateway for PCI compliance
    • Payment notifications highlighted in Management Dashboard.

  • bookster-feature-icons-payment

    Automated damage deposits

    Stay safe smartly

    Full automation to arrange your damage deposit collection and refunds, for your peace of mind.

    • Damage deposit requests pre-arrival
    • Refunds of damage deposits
    • Set to your business rules

    Manage transactions through your payment gateway for complete control!

  • secure-card-payments

    Payment gateways

    Take payments easily

    Securely receive and return guest payments and damage deposits.

    Choose from our highly trusted Payment Gateway Partners:

    • Sage Pay
    • Worldpay
    • Stripe
    • PayPal
    pay-palsage-paystripeworld-pay

    You can compare the Payment Providers features, to identify which would be best for your business.

  • data-exports-new

    Accounting Data Export

    Save hours per month with reliable exports for your accounting

    Effortlessly export your business data into spreadsheets, ready for importing into accounting software such as Xero. No manual entry required!

    • Export data in a single click, saving hours per month
    • Download accurate data with no manual intervention
    • Add additional fields to automatically collect extra data
    • Work in harmony with Owner Statements
    • Adjust exported figures to fit your business and accounting requirements.
  • enquiry-booking

    Enquiries and Instant booking

    Your business, you choose

    Opt for Instant Booking, Enquiries or both for each property, to satisfy your business needs.

    • Enquiry emails sent to agencies as standard
    • Send to property owner if your business prefers.
  • photo-video

    Photos & videos

    Blow your guests away

    Display beautiful photos and visuals to build confidence that your property is perfect.

    • Up to 100 photos per property
    • Videos and drone videos
    • 360° Photosphere images
    • Floor plans.
  • multi-currency

    Multi-currency

    Attract international clients

    Grow your business globally by attracting international guests

    • Choose from a variety of currencies for your account
    • Accept guest payments in any major currency.
  • bookster-feature-icons-channel-manager

    Marketing channels

    Receive local and global bookings

    Attract bookings from local and global websites, fully integrated with our Property Management System.

    • 20+ channels - share availability and receive bookings with calendar feeds
    • Booking.com - publish rates, availability and take bookings directly
    • Bookster Exclusive Channels - publish rates, availability and take bookings directly
    • 60+ channels with Rentals United - our partnership offers a 2 way synchronisation
    • Switch on/off in a blink
    • Full support from our team.
    Learn more
  • Marketing channels - iCal

    Marketing Channels - iCal connection

    Share availability with 20+ channels in an instant.

    Use the iCal connection to share your availability and receive notifications of bookings with international channels reaching millions of visitors.

    • Share your availability with 20+ Channels
    • Receive notifications of your reservations
    • Automatically dates are blocked in your online calendars to reduce double bookings
    • Use the SMART iCal process to convert the date blocks into reservations in your calendar.
    Marketing Channels page
  • be-channel

    Be a channel

    Increase revenue by listing Bookster properties

    Advertise other agencies properties on your website to boost your revenue:

    • Take commission for every booking
    • Offer more property options to satisfy visitors
    • Grow your brand image, locally and nationally
    • Increase Google visibility through inbound linking
    • One click process to turn-on, accept, reject and turn-off.
  • reviews

    Guest reviews: Add yourself

    Use your reputation to boost bookings

    Multiple options for attracting new tourists through your independent reviews!

    • Professional reviews
    • Your own guest book reviews.
  • reviews-third-party

    Guest reviews: 3rd party sites

    Increase trust and visibility

    Create trust and benefit financially from showing third party reviews from Feefo, Trustpilot, TripAdvisor.

    Each 3rd party offers distinct benefits:

    • Show reviews on your custom website
    • Add gold stars to your Google page
    • Synchronise with your social media for automatic publishing
    • Improve your Adwords Pay per click campaigns
    • Global recognition of your brand.
  • reviews-website

    Guest reviews: Your own website

    Encourage repeat business

    Slick process to request guest reviews through your website.

    • Remind guests of their stay
    • Increase traffic to your website
    • Post reviews on your site
    • Increase repeat business through ongoing interaction!
  • bookster-feature-icons-icalshare

    Arrivals & Departure iCal feed

    Communicate with your colleagues clearly

    View your Arrivals and Departures in your preferred calendar app eg. Google Calendar via iCal. It can be used by your:

    • Owners
    • Concierges
    • Cleaners.
  • bookster-feature-icons-websites

    Dedicated custom websites

    Stand out from the competition

    Work with our top web designers to wow guests and attract owners. Let them search, browse and book your properties securely, on your own bespoke site.

    • Custom designs to your specification
    • Dedicated web pages to attract new owners
    • Categorise service levels for advanced management and advertising
    • Mobile friendly
    • Search engine optimised (SEO)
    • Availability searching
    • SEO services Instant booking or enquiries
    • Landing and blog pages
    • HTTPS and A+ security rating
    • and much more.
    Learn more
  • website-image

    Professional template websites

    Be up and ready in 10 minutes

    Be up and running with a beautiful website in just 10 minutes, designed especially for the needs of the vacation rental industry.

    • Easy-to build template websites
    • No technical skills required
    • Built in property rentals functionality
    • Included in the price of all packages
    • Continuous upgrades of security services.
    Learn more
  • bookster-feature-icons-availability

    Availability widget

    Place an availability calendar on your own website

    Already have your own website? Add your availability and prices by placing the booking (iframe) calendar onto your own holiday lettings website.

    • Show availability on your own website
    • Take bookings from your own website
  • seo

    Search Engine Optimisation features

    Get your website visible

    Doing SEO yourself? Use our integrated SEO features to boost your web rankings.

    • Photos and videos descriptions
    • Property listings descriptions
    • Metatitles and Metadescriptions for all pages
    • Blog and content pages (for all custom websites)
    • and many more.

    Need training and support on SEO? We can help! Three SEO packages depending on your business needs!

    Learn more
  • mpbs-new

    Multi Property Search Engine

    A 'Book Now' button from your website - make it easy to book your properties

    Allow your web visitors to easily search for availability across all your properties on your non-Bookster website. Designed for maximum conversions.

    • Easy search
    • Beautiful design with your brand logo
    • Displays to visitors their ideal property
    • Increases conversion on your non-Bookster website
  • ongoing-dev

    Ongoing development of tools

    Increase business results!

    Our tech team is constantly working on new features to help you grow your vacation rental agency. Ask for a demo and learn more.

    Request a demo
  • employees

    Unlimited accounts

    PCI compliant user access for your team

    Secure log-ins for each team member by role for peace of mind and PCI compliance.

    • Password protected access
    • Permission levels for each role to only display appropriate data
    • Records stored of changes made by each user
    • Unlimited users as your business grows.
  • cloud

    No installation required

    Keep your software fully updated

    A cloud-based system to protect and support you.

    • Instant access to all our developments
    • Immediate cover for new security changes
    • Increases business flexibility to work away from your desk
    • Provides features for employees on the road e.g. cleaners
    • Increased security from fraud and data theft.

No setup fees. No contracts.

Get started now

Try our features with a free trial today.

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  • 16 Rutland Sq.
  • Edinburgh
  • Scotland, UK
  • EH1 2BB
  • Call us

    +44 (0)131 510 6946

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