Guest area

Provide guests with a top-tier interface and experience to manage their booking.

Make it easy to run your self catering business.

Glenn Ford
Edinburgh Self Catering

Provide excellent post-sales service to your guests. Provide information, receive booking payments and damage deposits in a secure Guest Area.

Provide a professional service to your guests.
Ensure your guests have all the pre- and post- arrival information - when they need it.
Take payments conveniently and securely.
Protect your property with secure access and informative content.
Provide confidence to guests that they have booked all the extra services they need.

Designed to help…

Your team

Your guests

Great for…

Booking Administrator

Music: bensound.com Video: Bookster

Quick overview

Available with

Free

Lite

Pro

Max

You can set this up yourself.

Learn more

No third party services required.

No additional costs.

What does it do?

A secure online area for guests to view their booking information and property details and make payments towards their balance or damage deposit.

Check-in and Check-out times and parking information.
Map and Directions (Viewable at all times).
Access information: Keysafe / gate codes and instructions (Limited access for your security).
Property guides - House rules, emergency services, How-to guides, Wifi details, Safety info.
Property Manager contact details.
Party details - number of guests, guest names.
Securely take payments and damage deposits.
Full breakdown of costs: Extras, Charges and Discounts.
Display or Hide the Mandatory Charges in the Guest Area.
Log-in from Email Notification links and from your Bookster website, using Manage My Booking.

Guest Area - Self Catering Guests are directed to the Guest Area. This shows booking information and access to the Guest (AI) Assistant.

Bookster Guest Area - The property map, location and parking information.

Guest Book - Guest can view and make payments and damage deposit payments.

Holiday home guest book - Guests can view the terms and Conditions and ask the host questions.

Guest Area log in screen - Direct your guests to log in and view their booking

See all images

How it works

Guest Area: Hide or Display your Charges, Discounts and Extra services

Learn how this feature works

Frequently Asked Questions

Additional cost?

No.

Which plan is Guest area available in?

Free
Lite
Pro
Max

Does it require a 3rd party service?

No.

How do I get Guest area?

Inside Bookster, there is a link to the Guest Area from each Booking

How do guests access their Guest Area?: The first email sent to the Guest directs the Guest to visit the Guest area. Guests will be directed to the Guest Area to make payments and read the pre-arrival information.
Can I see a Guest Area for a booking?: In Bookster, find the Booking. There is a link to the Guest Area.
Does a guest always see the Access information?: Access instructions will be shown within 7 days of arrival. Access codes will be available within 3 days of arrival. Departure instructions shown during the stay. This information will not be visible after they check out of the property.
Can I provide access information before a Guest has fully paid?: Yes. Use the section 'Pre-Arrival' to show access information that you want to display to guests at all times.
Where can Guests log in to the Guest Area?: https://booking.booksterhq.com/book/user/login

No setup fees. No contracts.

Try our features with a free trial today.
- Robin, Managing Director

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