Guest area

Provide guests a world-class experience to manage their booking.

Make it easy to run your self catering business.

Glenn Ford
Edinburgh Self Catering

Provide excellent post-sales service to your guests. Provide information, receive booking payments and damage deposits in a secure log-in Guest Area.

Provide a professional service to your guests
Ensure your guests have all the pre- and post- arrival information - when they need it
Take payments conveniently and securely
Protect your property with secure access and dynamic content
Provide confidence to guests that they have booked all the extra services they need.

Music: bensound.com Video: Bookster

Quick overview

Free

Lite

Pro

Max

You can set this up yourself.

No third party services required.

No additional costs.

What does it do?

A secure online area for guests to view their booking and property details and make payments.

Check-in and Check-out times and Parking information
Property directions and Map and Access information (Viewable at all times)
Access information, codes and photos (Limited access for your security)
Property guides - House rules, emergency services, How to guides, Wifi details, Safety info
Property Manager contact details
Party details - number of guests, guest names
Take payments and damage deposits
Full breakdown of Extras, Charges and Discounts
Display or Hide the Mandatory Charges in the Guest Area
Log-in from Email Notification links and from your Bookster website, using Manage My Booking.

Additional cost?

No.

Which plan is it availble in?

Does it require a 3rd party service?

No.

How do I get it?

Inside Bookster, there is a link to the Guest Area from each Booking

How do guests access their Guest Area?: The first email sent to the Guest directs the Guest to visit the Guest area. Guests will be directed to the Guest Area to make payments and read the pre-arrival information.
Can I see a Guest Area for a booking?: In Bookster, find the Booking. There is a link to the Guest Area.
Does a guest always see the Access information?: Access instructions will be shown within 7 days of arrival. Access codes will be available within 3 days of arrival. Departure instructions shown during the stay. This information will not be visible after they check out of the property.
Can I provide access information before a Guest has fully paid?: Yes. Use the section 'Pre-Arrival' to show access information that you want to display to guests at all times.
Where can Guests log in to the Guest Area?: https://booking.booksterhq.com/book/user/login