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Unified Inbox Icon (© 2025 Bookster)

Unified inbox

Communicate with your guests effortlessly using the Unified Inbox.

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The Unified Inbox displays, sends and receives messages from channel and direct guests, all within Bookster for a seamless guest experience.

  • Easily access all channel guest messages in one place, saving time and avoiding confusion
  • View, send and reply to messages from guests who booked directly
  • Respond promptly and professionally to guest inquiries, building trust and satisfaction
  • Reduce need to log into multiple platforms, improving operational efficiency
  • Share access with your team to ensure consistent communication without duplication
  • Maintain a clear history of interactions for better organisation and dispute resolution.

Designed to help…

Your guests

Great for…

  • Booking Administrator
Quick overview
Available with

Free

Lite

Pro

Max

You can set this up yourself.

No third party services required.

No additional costs.

What does it do?

Central communication tool designed to simplify and enhance messaging between property managers and their guests, for a smooth, professional service.

  • Send and receive messages from channel and direct guests, all within Bookster
  • Consolidate messages from Airbnb, Vrbo and Booking.com guests into one inbox
  • No need to log into multiple platforms to receive and reply to messages
  • Notify team members of new messages in real time
  • Notify guests of new messages instantly.

FAQs

Additional cost?
No.
Which plan is it available in?
  • Pro
  • Max
Is it available as a Bolt On?
Yes. Check Bolt Ons for Pricing.
Does it require a 3rd party service?
No.
How do I get it?
You can set this up yourself.

No setup fees. No contracts.

Try our features with a free trial today.
- Robin, Managing Director

Get started now