- How can I add Revyoos to my Instant Website
- Follow the sign up process on https://www.revyoos.com/w/?ref=nddkmda
- How do I ask for reviews?
- Create an automated journey in Bookster Email Marketing. This will automatically send an email requesting a review. You can choose how long after check-out to send the email.
- When is the best moment to ask for a review – at checkout, the day after departure, or later in the week?
- If you are saying goodbye in person, you may feel comfortable asking there and then. If you want to wait until guests have left the property, set up an automated journey in Bookster Email Marketing. Send the email within 3 days of departure, as guests will quickly get back into their routines and forget.
- How can I fix problems during the stay so they don’t show up later in a negative review?
- Set up an automated journey in Bookster Email Marketing. This will email guests after they arrive. You can choose how long after check-in to send the email. Ask how they are getting on, and invite them to contact you with any problems. If they report any problems, fix these quickly and efficiently. Contact the guest to acknowledge the problem, provide an estimated solution, and then confirmation when the problem has been resolved.
