Email notifications

Keep guests, owners & employees informed.

Simple and Effective - Great!

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Emma Poulton Parley
Reserve Apartments

Use automated and branded email notifications to communicate clearly with guests, owners, and staff throughout the booking process.

Keep guests informed from the time of booking booking, to their arrival.
Keep owners, managers and cleaners up to date with the essential details.
Ensure balance payments and damage deposits are made on time.

Email your guests, and copy in your owners, cleaners, and your team.

Designed to help…

Your team

Your guests

Great for…

Marketing Manager
Booking Administrator

Music: bensound.com Video: Bookster

Quick overview

Available with

Free

Lite

Pro

Max

You can set this up yourself.

No third party services required.

No additional costs.

What does it do?

Automated email notifications are sent to guests and the Account Owner, and can be sent to selected colleagues too.

Automated email notifications are designed for maximum efficiency, to ensure that your guests and your business are kept informed at all essential stages of the reservation.

Confirmation of new bookings.
Reminders and confirmation for when balance is due, overdue, and paid.
Inform about changes to a booking.
Reminders and confirmation when damage deposit is due, overdue, and paid
Let Guests know Access Instructions 24 hours before Arrival.
Inform guests when damage deposit is refunded, partially refunded or withheld.
Cancelled bookings

How it works

Learn how this feature works

Frequently Asked Questions

Additional cost?

No.

Which plan is Email notifications available in?

Free
Lite
Pro
Max

Does it require a 3rd party service?

No.

How do I get Email notifications?

You can set this up yourself.

What can be changed in the automated email notifications?: These emails can be customised with your brand icon and business details, however the content cannot be changed.
Will Booksters name show on the automated email notifications?: We send guest emails from a trusted domain that includes the Bookster name, though your brand name and images are priority.
Can I send extra emails to my guests?: Yes, you can use the integrated Email Marketing tool to send additional messages to your guests.
What is the schedule for balance reminders going out?: The first message will be sent 10 days before the balance is due. If it is not paid additional messages will go on days 4,3,2,1 (stopping if it gets paid e.g. if it gets paid on day 3; the emails on days 2 and 1 would not be sent)