Departures report for holiday rental cleaners
3 minute read // updated
by Kelly Odor, Marketing DirectorKey Takeaways
- Share a clear list of guest departures to support fast turn‑arounds.
- Let cleaners log in securely and see only the bookings they need.
- Track cleaning progress with ready/unprepared status and mobile access.
Keeping on top of same‑day departures and arrivals is one of the biggest pressures for holiday rental managers and cleaning teams.
Bookster provides the services to help you manage your holiday let business with ease.
Cleaners can now see every departure they’re responsible for, without seeing more guest data than they need.
Departures report for holiday rental cleaners
When cleaners do not have clear, up‑to‑date information, small gaps in communication can quickly turn into missed cleans, late check‑ins and frustrated guests.
Bookster’s new Departures Report was built in response to customer feedback from managers and cleaners who wanted an easy way to see exactly who is leaving, when they are leaving, and what each property needs for the next guests.
With this tool, you can share the right level of detail with cleaners, without giving them access to sensitive booking or guest data.
This is just part of the tools in the Bookster vacation rentals management system to help you manage guests.
Where is the Departures Report?
This tool is in the Bookings section of Bookster, next to the Arrivals Report.
What does the Departures Report show?
The Departures Report shows you and your cleaners:
- The date of the departure
- The departing guest
- The set-up notes of the departing guest.
How can cleaners view the Departures Report?
The Departures Report is in Bookster and is visible to cleaners using their own secure log-in.
Cleaners can only see departure information only for the properties that are allocated to that cleaner.
As always, the cleaners have a limited view of the booking information, to protect your business and your guests' privacy.
Support for your cleaners
Bookster offers a number of tools to support you and your cleaners.
- Secure log-in with their own private password. Bookster doesn't charge for any additional log-ins
- Protect your data with a reduced view - cleaners only see what is relevant to them
- Add comments for cleaners, such as 'Add a cot'
- Allow them to view information on the go in the mobile-friendly view
- Stay informed on progress - Allow cleaners to toggle 'Ready / Unprepared' for the work.
- Provide a calendar view with the iCal check-in and check-out.
Frequently Asked Questions
- How can a departures report help prevent missed cleans in my holiday rentals?
- A departures report gives cleaners a single view of all upcoming check‑outs, including dates, guests and set‑up notes, so they can plan their work and avoid missed or late cleans.
- What information should I include in a departures report for cleaners?
- Include the departure date, guest name, property, and any specific set‑up notes such as extra beds or cots, while hiding payment details and other sensitive booking data.
- How do I share departures information securely with external cleaning companies?
- Use software that lets cleaners have their own log‑ins with restricted access, so they only see departures and cleaning tasks for the properties you assign to them.
The Departures Report gives your cleaners the clarity they need to prepare every property on time, while still protecting your guests’ privacy.
Combined with secure log‑ins, mobile access and simple ready/unprepared status updates, it helps your whole team stay in sync on every changeover day.
Where can I get more information?
If you need any further information, please do not hesitate to contact the Bookster team.
Send us your feedback
We'd love to hear from you. Let us know what you think of this tool and how it helps your business.
