Support for holiday rental property managers
>3 minute watch // updated
by Adam Aaron, Customer Support LeadKey Takeaways
- Get free onboarding, data upload and training for your whole team.
- Access fast support via live chat, calls, meetings and training sessions.
- Rely on a customer‑first team that grows with your holiday rental business.
Whether it's to help you get started, training you on new features or simply being there at the end of a telephone, we're with you every step of the way.
We're here to help. Because experiences matter.
Bookster have a very professional team, they make you feel part of a family. Sandy T, Property Manager
Work with a software company that supports you
We believe that it's our responsibility to be by your side as your company grows.
So from day one we will be on hand to train you and your employees, and be available to answer queries and investigate issues, and provide guidance about developments from Bookster and the holiday rental industry as a whole!
We are here to support your business, simply get in touch to discuss your needs
Want to know more about how Bookster can support you?
Watch our other Experiences Matter videos:
- Gathering guest reviews
- Improve your payments system
- Keeping your owners happy
- Managing guest communications
- Helping manage your guest experiences
- Attracting rental guests
- Save time managing holiday rentals
- Encouraging direct bookings
- No hidden fees
- Managing your team with ease
- Bookster's website templates
Frequently Asked Questions
- What kind of onboarding support do holiday rental property managers get with Bookster?
- Bookster provides free onboarding sessions, uploads your property data, and teaches your team how to use essential tools so you can start confidently from day one.
- How can Bookster help my team when we have technical questions or issues?
- You can contact Bookster through live chat, phone, email and scheduled meetings, and use their sprintboard to monitor the progress of technical developments
- Why is ongoing support important when choosing holiday rental software?
- Strong support ensures your team can fully use the software, adapt to new features, and quickly resolve issues, helping you deliver better experiences for guests and owners.
Video Script
Working with a company that supports your business is vital.
So we made this our mission.
At Bookster, we support you from day 1.
We provide onboarding sessions to teach you how to use the tools, and we'll upload your property data - all free of charge.
Our team is here to answer your questions, with a sprintboard to monitor progress on your technical developments and live chat for instant support.
And of course you can always give us a call, attend our training sessions, or arrange a meeting with us.
Our dedicated customer service is one of the reasons our clients love working with us.
We're here to help - because we believe your experiences matter.
Try Bookster for Free at BooksterHQ.com
