Case Study: Moulin de la Fosse Gîtes
Key Takeaways
- Kathryn and Mark fell in love with their mill in 2015
- Moulin de la Fosse is an old water mill situated on a river in south-west France
- Kathryn and Mark joined Bookster in 2019
- They needed an easy to use calendar and booking system to add to their website
- Kathryn and Mark now use Bookster to attract guests and manage guests needs
- You can experience the stunning location by booking direct on their website.
Airbnb, Booking.com, Direct bookings and more - Bookster helps you attract bookings.
Get started free…Book a DemoWe talked with Kathryn and Mark how they got started, and their experiences of working with Bookster, managing the bookings for their beautiful gîtes in Charente-Maritime region of south-west France and attracting bookings through the channels.
We have a large property to maintain, therefore we are not always on-line to do this manually, Bookster takes care of it for us!
Case Study: Moulin de la Fosse
Kathryn and Mark, owners of Moulin de la Fosse joined Bookster in 2022, and use it to attract their bookings through the Bookster channel manager and their own website, and manage their guests needs through automated guest communications and payment collection.
1. Who is Moulin de la Fosse?
Moulin de la Fosse Gîtes is a small operation, just myself (Kathryn), my husband Mark and our loveable dog Otis.
In May 2015 we left everything to travel around France in a campervan. We were in search of an idyllic French rural property and a new lifestyle.
After travelling through differing regions, we were drawn to the Charente-Maritime and it was love at first sight when we were shown le Moulin de la Fosse. By August 2015 we had bought ourselves a mill in France.
2. And what makes you different?
What makes us different is that our property is an old water mill situated on the banks of the Boutonne river in the Charente-Maritime region of south-west France.
Guests have free use of our kayaks to explore the river and find our property to be very tranquil and relaxing with lots of beautiful birdsong and wildlife.
3. How long have you worked with Bookster?
We have been with Bookster since 2019.
4. What did Moulin de la Fosse need when you were getting started?
When we started we needed a website with an easy to use calendar and booking system.
Our website came first, a website designer in Dorset UK created it, then added your Bookster calendar/booking system with payments by Stripe.
What features of our product have helped Moulin de la Fosse?
Features of Bookster that really helped are the flexible settings to take bookings, take payments, synchronise our calendar with our chosen OTAs, automatically email guests with booking and payment confirmations, and reminder emails for balance payments.
We have a large property to maintain, therefore we are not always on-line to do this manually, Bookster takes care of it for us!
6. What have you been most impressed with?
The customer service from Bookster is great, you can always get help when you need it.
7. So what’s next for Moulin de la Fosse?
What's next for us... hopefully having summers with new and repeat guests, with big smiles on their faces.
8. How can a guest book a stay with you?
You're welcome to book directly on our website at www.moulindelafossegites.com or check our social pages Facebook and Instagram
Moulin de la Fosse has used Bookster property management software since 2019.
Kathryn and Mark have used it to attract bookings through their own website and through the channels (OTAs) like Airbnb and Booking.com and manage their guests' needs.
