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Bookster Guest Assistant (© 2025 Bookster)

Guest Assistant

An interactive Guest Relations chat bot that knows your property inside and out.

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Free up your time by letting Bookster answer guest questions about the property and their booking on your behalf.

  • Save time - reduce the time spent answering Guest questions
  • 24/7 coverage - answer guest questions any time of the day or night
  • Instant Response - answer Guest questions within a few seconds
  • Monitor - all Guest questions and responses are recorded against their booking

Designed to help…

Your guests

Great for…

  • Guest Liaison
Quick overview
Available with

Free

Lite

Pro

Max

You can set this up yourself.

No third party services required.

No additional costs.

What does it do?

Responds to guest questions about your property or their bookings instantly in a chatbot style interface.

  • Instant - Responds to guest questions within seconds
  • Property Details - will respond to questions about the property
  • Booking Details - will respond to questions about their Booking
  • Easy to Find - Accessible to guests in their Booking Guest Area
  • Google Places - responds to questions about nearby place and things to do
  • WiFi Help - will give guests a QR code to connect other devices to your WiFi
  • Photos - will show guest photos of your properties when requested
Guest Assistant Screen Grab - A guest asking about the wifi code for the property (© 2025 Bookster)Screenshot 2025-11-26 at 12.42.39
Screenshot 2025-11-26 at 12.42.06Screenshot 2025-11-26 at 12.41.27Screenshot 2025-11-26 at 12.41.04
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Frequently Asked Questions

Additional cost?
No.
Which plan is Guest Assistant available in?
  • Pro
  • Max
Does it require a 3rd party service?
No.
How do I get Guest Assistant?
You can set this up yourself.
Does it know about the booking?
Yes
Does it have access to property information?
Yes, it will use the property details that you have uploaded into Bookster

No setup fees. No contracts.

Try our features with a free trial today.
- Robin, Managing Director

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