- What is an AI guest assistant for holiday rentals?
- A chatbot that will interact with guests, allowing guests to ask the chatbot questions. The chatbot has access to property and booking information to give to the guest when asked.
- Does it know about the booking?
- Yes, it can respond to questions about a Guest's booking
- Does it have access to property information?
- Yes, it will use the property details that you have uploaded into Bookster
- How can I improve the responses?
- Ensure that your property information is up to date and as well filled out as possible. For example, fill out the 'How To' sections to improve responses on how to work things in your property.
- What happens if the Guest Assistant can't answer the question?
- It will direct the Guest to message you directly.
- How does the Bookster Guest Assistant save time for holiday let owners?
- The Guest Assistant will answer guest questions instantaneously 24 hours a day. For example a guest in another time zone might as a question about their booking and get an instand response while the Property Manager is in bed asleep. The Guest Assistant will answer the basic questions based on information provided by the Property Manager or contained within a booking. This saves the Property Manager time and allows them to get on with other jobs.
