ID Verification & Protection: SUPERHOG

Prevent parties and guest damage with guest screening and damage protection.

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The best rental booking software I have ever used.

Sandy Goldfinch
Villas in Mojacar

An alternative to a Damage Deposit.

Know Your Guest helps you manage guest-related risks effectively through automated risk management solutions.

Prevent parties
Reduce damage
Reduce risk
Save time
Increase revenue
Reduce guest-related damages
Protect your properties
Scale your business

Say goodbye to second-guessing and troublesome guests.

Know Your Guest enables you to establish professionalism in the industry by providing tech-based, AI-supported software including intelligent guest screening, ID verification and 3D Secure payment validations, so you know exactly who you’re hosting.

Know Your Guest’s commitment to property managers

Know Your Guest provides you with the data and insights you need to approve your guests ahead of each booking
Know Your Guest ensures guests meet their liability to hosts for property damage
You remain in control.
Know Your Guest offers unmatched damage protection in the short-term rental industry for verified bookings across ANY channel. This guarantee is up to £5 million and is an add-on feature.

Your commitment to Know Your Guest

Property managers and hosts will maintain the property in a safe manner to ensure the safety of all parties
Property Managers must cooperate with Know Your Guest as needed to resolve any booking-related issues as soon as they happen, and always within 10 days of the end of the booking/check-out.
Property Managers will provide Know Your Guest feedback on sub-standard behaviour of guests so that the appropriate risk measures can be put in place.