An alternative to a Damage Deposit.
Know Your Guest helps you manage guest-related risks effectively through automated risk management solutions.
- Prevent parties
- Reduce damage
- Reduce risk
- Save time
- Increase revenue
- Reduce guest-related damages
- Protect your properties
- Scale your business
Say goodbye to second-guessing and troublesome guests.
Know Your Guest enables you to establish professionalism in the industry by providing tech-based, AI-supported software including intelligent guest screening, ID verification and 3D Secure payment validations, so you know exactly who you’re hosting.
Know Your Guest’s commitment to property managers
- Know Your Guest provides you with the data and insights you need to approve your guests ahead of each booking
- Know Your Guest ensures guests meet their liability to hosts for property damage
- You remain in control.
- Know Your Guest offers unmatched damage protection in the short-term rental industry for verified bookings across ANY channel. This guarantee is up to £5 million and is an add-on feature.
Your commitment to Know Your Guest
- Property managers and hosts will maintain the property in a safe manner to ensure the safety of all parties
- Property Managers must cooperate with Know Your Guest as needed to resolve any booking-related issues as soon as they happen, and always within 10 days of the end of the booking/check-out.
- Property Managers will provide Know Your Guest feedback on sub-standard behaviour of guests so that the appropriate risk measures can be put in place.