ID Verification & Protection: SUPERHOG

Prevent parties and guest damage with guest screening and damage protection.

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The best rental booking software I have ever used.
Villas in Mojacar

Sandy Goldfinch
Villas in Mojacar

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An alternative to a Damage Deposit.

Know Your Guest helps you manage guest-related risks effectively through automated risk management solutions. 

  • Prevent parties
  • Reduce damage
  • Reduce risk
  • Save time
  • Increase revenue
  • Reduce guest-related damages
  • Protect your properties
  • Scale your business

Say goodbye to second-guessing and troublesome guests.

Know Your Guest enables you to establish professionalism in the industry by providing tech-based, AI-supported software including intelligent guest screening, ID verification and 3D Secure payment validations, so you know exactly who you’re hosting.  

Know Your Guest’s commitment to property managers

  • Know Your Guest provides you with the data and insights you need to approve your guests ahead of each booking
  • Know Your Guest ensures guests meet their liability to hosts for property damage
  • You remain in control.
  • Know Your Guest offers unmatched damage protection in the short-term rental industry for verified bookings across ANY channel. This guarantee is up to £5 million and is an add-on feature. 

Your commitment to Know Your Guest

  • Property managers and hosts will maintain the property in a safe manner to ensure the safety of all parties
  • Property Managers must cooperate with Know Your Guest as needed to resolve any booking-related issues as soon as they happen, and always within 10 days of the end of the booking/check-out.
  • Property Managers will provide Know Your Guest feedback on sub-standard behaviour of guests so that the appropriate risk measures can be put in place.

Designed to help…

Great for…

  • Business Owner

Introduction to SUPERHOG

Quick overview
Available with





We help you set this up.

Requires third party services.

Additional costs apply.

Learn more

What does it do?

  • Intelligent guest screening
  • ID capture
  • $5 million damage protection
  • Background checks
  • Damage deposits
  • Damage waivers
  • 3D Secure - chargeback prevention
  • Credit checks
  • In-house resolutions team
  • Protection across all booking channels.
Superhog logo


Additional cost?
From £3.50 per booking, which is added to your monthly subscription fee after the booking departure.
Which plan is it availble in?
  • Pro
  • Max
Does it require a 3rd party service?
How do I get it?
We help you set this up.
Will a guest also get charged a Damage Deposit by Bookster?
No, the Bookster damage deposit process is suppressed when you use SUPERHOG.

No setup fees. No contracts.

Try our features with a free trial today.
- Robin, Managing Director

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