SUPERHOG feature icon (© Bookster, SUPERHOG 2021)

ID Verification & Protection: SUPERHOG

Damage and liability protection with ID verification.

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An alternative to a Damage Deposit.

SUPERHOG is the leading global digital trust platform for the vacation rental industry.

  • Reduce bad guests: Tools and data to approve your guests before their booking starts.
  • Reduce damage: Working with SUPERHOG reduces guest damage by up to 30%.
  • Save money: A virtual damage deposit means no more collection and refund fees.
  • Protect your business: If a guest suffers an injury, SUPERHOG protect costs up to £5 million.
  • Protect your properties: If a guest damages the property, SUPERHOG will guarantee up to £5 million.

SUPERHOG enables a growing ecosystem of hosts, operators and guests to make their online activity safer, providing a tech-based, AI-supported toolkit including biometric recognition, ID verification, and screening technology.

SUPERHOG commitment to Property Managers

  • SUPERHOG will provide you with the tools and data that you need to approve your guests before their booking starts.
  • If a guest suffers an injury, SUPERHOG will protect you against costs that you are found liable for, up to £1m.
  • Whenever you have a SUPERHOG approved guest to stay they will guarantee that guest will not cause damage to your property. This guarantee will reinstate up to £5m worth of property damage (£100,000 for your contents) if needed.

Your commitment to SUPERHOG

  • Property Managers will maintain the property in a professional manner to ensure it is a safe place for guests to stay.
  • Property Managers must cooperate with SUPERHOG as needed to resolve any booking-related issues and let them know of any potential issues as soon as they happen, and always within 7 days of the end of the booking.
  • Property Managers will provide SUPERHOG feedback on sub-standard behaviour and properties so that they can exclude these guests from future bookings if appropriate.

Designed to help…

Quick overview
Available with





We help you set this up.

Requires third party services.

Additional costs apply.

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What does it do?

  • ID verification tool
  • Biometric tests
  • Protection for all bookings (damage and liability)
  • £1 million Property Damage guarantee
  • Virtual damage deposit
  • £1 million guest liability guarantee
SUPERHOG logo - Superhog provides protection for guests, property managers and owners. (© 2021 SUPERHOG)


Additional cost?
From £3.50 per booking, which is added to your monthly subscription fee after the booking departure.
Does it require a 3rd party service?
How do I get it?
We help you set this up.
Will a guest also get charged a Damage Deposit by Bookster?
No, the Bookster damage deposit process is suppressed when you use SUPERHOG.

No setup fees. No contracts.

Try our features with a free trial today.
- Robin, Managing Director

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