Case Study: Voilà Villas Dordogne

Case Study: Voilà Villas France with Bookster Website

Joni and Ross are long-term clients of Bookster, using many of the features in the Bookster property management and channel manager services, which are fully integrated with their custom website to attract bookings to their holiday lets.

Who are Voilà Villas France?

Voilà Villas France is a Property Management and Holiday Rental Company based in the North Dordogne region of South West France.

Run by the two of us, a husband and wife team!"

And what makes you different?

"We think what makes us unique and successful is that believe it or not we are one of the very few companies in this very touristic area of France that offer the services that we do.

In addition, we are definitely the only business which has its own website with a booking system, making us very unique here in rural France!"

How long have you worked with Bookster?

"Voilà Villas Dordogne has been working with Bookster for 2 years now.

In my previous job I, (Joni!) also worked with Bookster when I was Office Manager of Edinburgh Flats, so in total probably 5 or 6 years!"

When you joined us, what did you need?

"We needed help, guidance, and a website to start our new business venture!

The team at Bookster was there for us and supported us all through the set-up process, and ready to take bookings!"

What features of our product are most useful?

"The ability to easily link with channels has most helped attract bookings to our business. 

We also love having our own website, so we can attract direct bookings and repeat guests can book online."

What have you been most impressed with?

"We appreciate the speedy replies and no end of help from all the Bookster team when needed.

Additionally, the ease of the system when adding new properties makes life much easier." 

What was your experience of the web design process?

"Quick and easy and helpful with advice regarding design."

So what’s next for Voilà Villas Dordogne?

"We are in the process of updating the content of our website with Bookster, in preparation for what we think will be a very busy 2021.

We have also added a second language option too, which we are thrilled about as we hope we will be attracting many more French guests this year due to Covid and travel restrictions, although we very much hope we can welcome lots of Brits to our holiday rentals really soon."

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Lyle Markle, our Art Director was in charge of this project, so he gave us his experience of working on the website.

Lyle, how did you achieve their goals?

"It's exciting to work on a new business, brand, and website.

Having worked closely with Joni previously - I knew her experience in the holiday rental industry would bring new and exciting insights to the project.

Joni and Ross are passionate about holiday rentals and guest experiences which were a major source of inspiration for visuals, tone, mood, and style.

The goal was to design and build a website that captures and communicates Voilà Villas ethos while making it easy for visitors to search, browse and book their stay in Dordogne."

Were there any hurdles that you had to overcome together?

"Ensuring Voilà Villas website was multilingual was really important - making it easier for all visitors to browse and book online.

Continual collaboration with Joni and Ross has led to various improvements to the user journey, how guests browse properties and view properties by location."

Was there anything about the implementation that positively surprised you?

"It's not a surprise at all - but it's great to see Voilà Villas grow and evolve. We hope to be there every step of the way - and help in any way we can."

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If you're planning your next stay in a stunning holiday home in France, check out Voilà Villas France.