Giving the guest control - make payments and update party details.

We have a clear philosophy to capturing bookings and communicating with Guests:

  1. Make it as simple as possible for a guest to book; then
  2. direct to Guest area to review their booking whenever they need to.

Booking information - all in one place

Answer all those little questions, without speaking to a guest.

Guests can view:

  • Arrival / departure times
  • Directions, location map etc.
  • Property details

Jump into the Guest area yourself directly from within Bookster to view what you Guest views:

Jump to the Guest area from a booking

Guest control

Allow Guests to update their booking.

As well as viewing information about their stay, they can:

  • Make a balance payment
  • Make a damage deposit payment
  • Update party details (names, ages etc.)
guest area showing progress