Increase bookings: Autumn shoulder season
Written by Kelly Odor
We focus on how to boost those reservations during the Autumn shoulder season.
Unless you are particularly fortunate, you may have one or more properties in your holiday rental portfolio which are not fully booked all year round. In fact, a lot of property managers and agencies see a significant drop in demand during the shoulder season.
What is the shoulder season?
The shoulder season, otherwise known as the low season, is when hotels and holiday rental properties experience a reduced level of occupancy during the Autumn period of September to pre-Christmas and the Spring period of Early January to May.
What is the shoulder season in Ski resorts?
Properties in Ski and winter resorts have reduced shoulder periods in Spring between May and June when winter season ends, and in Autumn between October and November before the following winter season begins.
What are low season strategies?
For some property owners and managers, shoulder season is a time to close the doors of the business. It's an ideal time to save resources, and instead focus on repairs and gaining bookings for high season.
For other property managers and agencies, this season is still a time to earn revenue, but accepting that it will require more resources to attract them.
Seasonal bookings differences
There are a significantly different type of reservations in low season compared to high season:
- Shorter reservations - long weekends and 3-day breaks
- Older clients, and those without children who can travel outside the school calendar.
- Business travellers
- Last minute or spontaneous reservations
10 ways to increase reservations during Autumn.
Review your channelsLook for partnerships with Channels such as Booking.com or Airbnb which often attract long weekend travellers and city breaks.
If you already have these connections, review that your properties are fully optimised to ensure that you have good visibility in their listings. Poorly optimised property listings will slide down the listings page and not be seen by holiday makers!
Be prepared for last minute reservationsEnsure that your properties are cleaned quickly after the departure of your previous guests, so they are ready if you receive a last minute booking.
You can also change your settings to attract bookings made on the same day or on the day before the proposed Check-in period.
Offers for long weekendsConsider what incentives you could provide to give extra value to your guests in the form of a reduced price or free product.
Meeting up with local companies could provide an opportunity here to promote the products from local businesses. Examples include a locally sourced food hamper, locally created crafts or simply a bottle of wine on arrival.
Investigate local eventsWrite blog posts detailing historical and useful information on the events and activities taking place near your properties. Don't forget when you do this, to provide links to your properties close by. Attracting people to your site who will be attending these events will increase your visibility to attendees.
Team up with local businessesWorking with other local providers will allow both companies to benefit from a partnership. Agreements with other businesses can provide added value short-break packages which suit the cooler off-season months, such as Spa days, Cooking courses or Art gallery tours.
Review your photosChange the photos of your properties to highlight the beauty of the area during the Autumn months. The lower light can make for some beautiful local area shots, and images of steamy hot chocolate with marshmallows, autumn leaves or open fires can evoke positive emotions.
Property descriptions - activitiesReview the content of your property details to detail activities that can take place during Autumn in the home, for example, private chefs providing a home-cooked dinner, or painting scenery from the bay windows. For synergy, fit these with the photos you add (as above).
Property descriptions - older guestsReview the content of your descriptions to attract different types of travellers. During the school calendar, you may wish to focus on older or retired travellers who are not constrained by school holiday timetables.
To attract this market, you first need to consider their needs and demands and whether you can meet those needs. These may include a more personal service, quality bedding, airport/ bus station pick-ups.
Communicate your services though your property descriptions, photos, messages and the places that you advertise your properties.
Blog contentCreate blog posts on what to do in the local area during fine weather and during the poorer weather, that can occur during the off-season.
This is a great brain-storming activity to do with your colleagues and friends in the local area, listing what locals enjoy! Examples include a professional chef to come in and cook, or walks in the local pathways, access to a sledge...
Attract distinctly new markets: clients with disabilitiesA growing market are guests who have some element of special needs. The extremities of the needs of this market can vary.
Some guests simply need to have a property on a lower level with no stairs, or who need to bring a guide dog to help with visibility problems.
Other guests may require special access and wheelchair accessible features such as handrails, lowered units etc. It’s worth speaking to an expert to identify how suitable your property is to this group of clients, and what you can do to make it more attractive to this loyal group of visitors.
Most properties will see a lull in bookings during the slow season, however a solid strategy to attract new reservations should attract new and return clients to your property. We hope you found this list useful!
Bookster provides beautiful custom websites and a Channel Management tool to help you maximise your properties revenue during the out-of-season months. If you’d like to know more, just get in touch with our friendly customer service team.